Plegium Plus costs 29 SEK/month or 299 SEK/year. Plegium Premium costs 79 SEK/month or 799 SEK/year. Both plans include a free one-week trial, and you can cancel at any time.

The Plegium Plus subscription includes:

• Emergency alerts via phone calls to your emergency contacts.
• Emergency alerts via SMS to your emergency contacts. The SMS includes a link to a tracking page where your emergency contacts can see your location and follow your movement live on a map.
• The tracking page also includes a live audio stream. The audio is also recorded and saved, and can later be used in an investigation or as evidence.
• You can add up to 7 emergency contacts in the Plegium app.
• A virtual alarm button in the Plegium app that, when pressed, sends out the emergency alerts. This allows you to send alerts without activating your spray or emergency button (in some situations you may want to alert discreetly).
• A live-updated alarm log showing which of your emergency contacts have received the alert.

Yes. Plegium Plus costs 29 SEK/month and Plegium Premium costs 79 SEK/month. Both subscriptions include a free 7-day trial.

The sprays’ physical functions (spray, siren and strobe light) work even without a subscription, but all digital features (i.e., emergency alerts to your emergency contacts, monitoring desk, etc.) require a subscription.

Plegium Plus and Plegium Premium can be purchased directly in the Plegium app. You can choose a monthly or annual subscription.

Both Plus and Premium are available with a free 1‑week trial, and you can cancel at any time. The subscription renews automatically unless it’s canceled at least 24 hours before the end of the current period.

When you activate your smart defense spray or alarm button, your emergency alerts are also sent directly to a monitoring desk, which in turn contacts the police about your situation and location.

This service is included in your Plegium Premium subscription at no extra cost.

With Plegium Premium, you get all features included in Plegium Plus, plus a connection to a 24/7 monitoring desk - so you can get help at any time, even if your emergency contacts miss the alerts.

The monitoring desk will try to call you back to verify whether the alarm is real. If they can’t reach you or otherwise confirm you’re safe, they will follow their procedures to dispatch help (police and/or security personnel).

You can cancel your Plegium Plus or Premium subscription at any time in the Plegium app. Go to Settings > Profile & account and tap “Manage subscription”.

You can also cancel via your phone settings.

For iOS: Settings > [Your name] > iTunes & App Store > tap your Apple ID > View Apple ID > Subscriptions > Plegium Plus/Plegium Premium > Cancel Subscription.

For Android: Google Play Store > tap the menu icon > Subscriptions > Plegium Plus/Plegium Premium > Cancel.

Please note that the cancellation process may vary depending on your platform (iOS, Android, or other). If you have trouble canceling, contact Plegium customer support for help.

Setting up your Plegium Smart Emergency Button with your phone is a quick and easy process. Here's how to do it:

1. Download the Plegium app from the App Store or Google Play. Create an account and follow the setup instructions in the app. Make sure to grant the app permission to use Bluetooth and location services.
   
     
   
   
2. Connect your emergency button to the app by tapping "Add device" on the home screen, then entering the four-digit code found on the back of the product. You can also add your device by going to Settings > Nearby Plegium Devices and finding your device in the list.
   
   
3. Add emergency contacts by clicking "Add contact" in the app and selecting up to 7 contacts from your phone's contact list.

Keep in mind that for the emergency alerts to function, the Plegium app must be open or running in the background, otherwise it will not be able to receive the signal from the button when it's activated.

Yes. Your spray or alarm button must stay connected to your phone via Bluetooth, and the Plegium app must be running for emergency alerts to work. The app can run in the background and your phone can be locked. If you fully close the app or your device loses its Bluetooth connection, emergency alerts will not be sent when you activate it.

On iOS, allow the Plegium app to run in the background: Settings → Apps → Plegium → Background App Refresh → On.

On Android, go to Settings → Apps → Plegium → Battery and select Unrestricted or No restrictions.

Your device reconnects when you reopen the app and it is within Bluetooth range. You can check its connection status in the Plegium app.

A disconnected defense spray can still spray and activate its siren and LED light. Only its emergency alert features depend on the app connection.

Setting up your Plegium Smart Defense Spray or your Plegium Smart Mini Defense Spray with your phone is a quick and easy process. Here's how to do it:

1. Download the Plegium app from the App Store or Google Play. Create an account and follow the setup instructions in the app. Make sure to grant the app permission to use Bluetooth and location services.
   
     
   
   
2. Connect your spray to the app by tapping "Add device" on the home screen, then entering the four-digit code found under the flip top safety lid. You can also add your device by going to Settings > Nearby Plegium Devices and finding your device in the list.
   
   
3. Add emergency contacts by clicking "Add contact" in the app and selecting up to 5 contacts from your phone's contact list. Your spray is now connected to your phone and ready to use.

To test all functions except the spray, use a pointed object to slide down the test switch on the side of the product for 10 seconds, then slide it back up. This will activate all features and send out alarms to your emergency contacts (so remember to let them know you are testing it).

Keep in mind that the Plegium app must be open for the location text messages and phone calls to function, it's enough that the app is in the background and the phone can be locked, but if you actively close ("kill") the app it will not be able to receive the signal from your spray that it has been fired.

Yes, the Plegium app is compatible with both Android and iOS devices. You can download the app for free on the App Store or Google Play.

No. Your emergency contacts do not need to download the app to receive alerts from you. Alerts are sent automatically as phone calls and SMS directly to their phones.

You only need to add your emergency contacts’ mobile phone numbers in the Plegium app. When you activate your spray or alarm button, your emergency contacts will receive phone calls and SMS from a Swedish phone number.

We recommend asking your emergency contacts to save Plegium’s phone number in their contacts so they know who is calling if you trigger an alert. Calls come from +46 8 446 820 20, and we suggest naming the contact “PLEGIUM - ALERT”.

Phone calls come from +46 8 446 820 20, and SMS will show “Plegium” as the sender.

We recommend asking your emergency contacts to save Plegium’s phone number in their contacts so they know who is calling if you trigger an alert. Calls come from +46 8 446 820 20, and we suggest naming the contact “PLEGIUM - ALERT”.

You can add up to 7 emergency contacts.

If you have a Premium subscription, the emergency alert is also sent to a monitoring desk in addition to your emergency contacts.

When you activate your connected Plegium device (Plegium Smart Defense Spray, Plegium Smart Mini Defense Spray, or the Plegium Smart Emergency Button), your emergency contacts immediately receive a phone call with an automated voice message saying you have triggered an alarm and are in danger.

At the same time, they also receive an SMS with a link to a tracking page (opened in a browser) where they can follow your location live and listen to audio from the person in distress’s phone. The audio stream is saved and can later be used for investigation and evidence purposes.

With Premium, the emergency alerts are also sent to a monitoring desk.

To trigger the alarm, press and hold both side buttons for 2 seconds. A green light on the button will blink to indicate the alarm has been activated.

Once activated, your emergency contacts immediately receive a phone call with an automated voice message saying you have triggered an alarm and are in danger.

At the same time, they also receive an SMS with a link to a tracking page (opened in a browser) where they can follow your location live and listen to audio from your phone. The audio stream is saved and can later be used for investigation and evidence purposes.

The alarm button must be connected to your phone via Bluetooth for the alarm to be triggered.

To create a Plegium account and receive SMS verification codes (OTP) for login, you need a phone number from one of the supported countries listed below.

Europe

Austria (+43) • Belgium (+32)
Croatia (+385) • Czech Republic (+420)
Denmark (+45) • Estonia (+372)
Finland (+358) • France (+33)
Germany (+49) • Greece (+30)
Hungary (+36) • Ireland (+353)
Italy (+39) • Lithuania (+370)
Malta (+356) • Monaco (+377)
Netherlands (+31) • Norway (+47)
Poland (+48) • Portugal (+351)
Romania (+40) • Spain (+34)
Sweden (+46) • Switzerland (+41)
United Kingdom (+44)

North America

United States (+1) • Canada (+1)
Mexico (+52) 

South America

• Brazil (+55)

Asia & Middle East

• India (+91) • United Arab Emirates (+971)

Africa

• Morocco (+212) • South Africa (+27)

Oceania

• Australia (+61) • New Zealand (+64)

Important: Only phone numbers from supported countries can:

• Create a Plegium account
• Receive SMS verification codes (OTP)
• Be added as emergency contacts in the Plegium app

If your phone number is not from a supported country, these features will not be available.

All our products are legal and license-free for private individuals in Sweden. While pepper spray, containing chili pepper extract, is prohibited for private citizens, our self-defense sprays use menthol as the active ingredient, which is entirely legal.

Highly concentrated menthol in our sprays provides a powerful, temporarily blinding effect on attackers, allowing you to escape to safety. Tested against pepper spray, our menthol formula has proven to be equally effective, providing a legal and potent self-defense option for individuals in Sweden.

Here’s how to deploy your defense spray most effectively:

1. Hold the spray in one hand and slide up the safety cap with your thumb.
2. Press firmly with your thumb in the center of the trigger. When you do, all functions activate at the same time.
3. Aim at the attacker’s eyes, then at the nose and mouth.

Please note that even after you release the trigger, the siren and light will continue to sound and flash until you turn them off by using a pointed object to push up the test lever on the side of the spray. This is a safety feature to prevent an attacker from turning off the siren and light.

Laws and regulations for defense sprays vary between countries. We therefore recommend checking the local laws for your destination. Some countries allow pepper spray, others allow menthol-based sprays, and some only allow marking sprays.

Our sprays are classified as aerosols and are therefore not allowed in the cabin on an airplane.

All Plegium defense sprays have a long shelf life, but we recommend replacing your spray every two years.

If you’re unsure, you can test the siren, LED light and emergency alerts without deploying the spray itself (it’s important to save the spray liquid in case of a real emergency).

There is a test lever on the side of the spray. Use a pointed object to push the lever down for 10 seconds, then push it back up.

Remember to inform your emergency contacts in advance so they know it’s only a test.

You can test the siren, LED light and emergency alerts on your defense spray without deploying the spray itself (it’s important to save the spray liquid in case of a real emergency).

There is a test lever on the side of your spray. Use a pointed object to push the lever down for 10 seconds, then push it back up.

If you have a Smart or Smart Mini, remember to inform your emergency contacts in advance so they know it’s only a test.

Plegium defense sprays have a range of at least 3 metres (10 feet). They use a stream spray pattern: a concentrated spray that widens slightly as it travels. This provides a balance of range and accuracy with a low risk of blowback.

No, the canister is built into the spray and cannot be refilled. Each spray contains 13 ml of liquid, enough for approximately 10–15 seconds of continuous spraying. If liquid remains after use, you can continue using it. However, we recommend replacing the spray so you have a full canister ready for an emergency.

If you use your spray in a real emergency that results in a police report, send us a copy of the report and we’ll replace the spray free of charge.

All Plegium defense sprays provide 10–15 seconds of continuous spraying, which is enough time to aim and spray multiple attackers in the same situation.