FAQ
What will the emergency alerts look like when I...
When you activate your connected Plegium device (Plegium Smart Defense Spray, Plegium Smart Mini Defense Spray, or the Plegium Smart Emergency Button), your emergency contacts immediately receive a phone call...
What will the emergency alerts look like when I...
When you activate your connected Plegium device (Plegium Smart Defense Spray, Plegium Smart Mini Defense Spray, or the Plegium Smart Emergency Button), your emergency contacts immediately receive a phone call...
How many emergency contacts can I have?
You can add up to 7 emergency contacts. If you have a Premium subscription, the emergency alert is also sent to a monitoring desk in addition to your emergency contacts.
How many emergency contacts can I have?
You can add up to 7 emergency contacts. If you have a Premium subscription, the emergency alert is also sent to a monitoring desk in addition to your emergency contacts.
How should I store my self-defense spray?
Store your self-defense spray in a cool, dry place away from direct sunlight and heat. Keep it out of reach of children and pets, and remember to check the expiration...
How should I store my self-defense spray?
Store your self-defense spray in a cool, dry place away from direct sunlight and heat. Keep it out of reach of children and pets, and remember to check the expiration...
How long can I spray with my defense spray?
All Plegium defense sprays provide 10–15 seconds of continuous spraying, which is enough time to aim and spray multiple attackers in the same situation.
How long can I spray with my defense spray?
All Plegium defense sprays provide 10–15 seconds of continuous spraying, which is enough time to aim and spray multiple attackers in the same situation.
Can I refill my Plegium defence spray?
No. The canisters inside our sprays are built-in and glued in place to ensure customer safety. We therefore recommend getting a new defense spray if you have used yours. Please...
Can I refill my Plegium defence spray?
No. The canisters inside our sprays are built-in and glued in place to ensure customer safety. We therefore recommend getting a new defense spray if you have used yours. Please...
Does the Plegium app need to be open for the em...
Yes and no—the Plegium app must be open to maintain the Bluetooth connection to your device and therefore be able to send emergency alerts when you activate it, but the...
Does the Plegium app need to be open for the em...
Yes and no—the Plegium app must be open to maintain the Bluetooth connection to your device and therefore be able to send emergency alerts when you activate it, but the...
Customer Service
Do you have any questions?
If you have any questions feel free to contact us. Also you can check our FAQ